I am writing you to express my gratitude for the skill and professionalism your employees demonstrated during my kitchen renovation project. At times, it may have appeared that I was frustrated with you or your team, but as the project unfolded, I hope I expressed that my frustration was really with Lowe’s not meeting the expectation they sold to me. I am completely satisfied with the product and installation of my kitchen and bathroom. We are very happy with our kitchen results; including the quality of the materials and the quality of the installation. You and your team were prompt and efficient throughout the process, even coming to our aid when we needed work done with our water heater, which was outside of the PSI project. I know the delays we have endured were through no fault of you or StormTroopers. I will not hesitate to recommend you to others.